FREQUENTLY ASKED QUESTIONS

  • When it comes to green cleaning, we are the cleaning service of choice. Chemical cleaners can harm our bodies and cause allergies and other long-term health issues. We use all natural eco friendly cleaning products,  which reduce chemicals on your floors, surfaces and the air in your home, keeping your family including your pets safe and healthy.

  • We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home.

  • During house cleaning services we recommend that you keep your pets somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

  • Upon request, we are still practicing our COVID protocol. Our COVID-19 protocol includes the use of approved eco-friendly cleaning products listed on the EPA's list of products for use against SARS-CoV-2 to ensure a clean and disinfected space and to combat the Coronavirus. Our cleaning technicians have been trained according to the CDC recommendations for cleaning and disinfecting households to ensure your safety and theirs.

  • Booking with Earth to Otto is a breeze! Simply visit our website and use our user-friendly scheduling system to select your desired service and time slot.

  • Absolutely! We pride ourselves on using the best eco-friendly products that are gentle but effective, on all fronts. Clean and safe for your furry friends, family members, and the planet.

  • We cater to the greater Los Angeles area, ensuring that homes and businesses across the city can enjoy the benefits of our top-notch cleaning services.

  • Nope! We come fully equipped with everything needed to tackle even the toughest cleaning jobs. Just sit back, relax, and let us handle the rest.

  • Life happens, and we understand that plans can change. Simply reach out to our friendly customer service team, and we'll be happy to accommodate your needs.

  • Absolutely. Your safety and peace of mind are paramount to us. Rest assured, our cleaning professionals are fully insured and thoroughly vetted for your security.

  • One-offs, regular maintenance cleaning and deep cleans for homes, offices, and commercial spaces. We can also tailor our services to meet your specific needs.